DC Bank Prepaid Cardholder,
We’d like to inform you of a temporary service disruption to the Canada Post LoadHub feature of your prepaid card. Due to scheduled maintenance and upgrade this service will be unavailable until June 30, 2026. In the interim we’d like to inform you of other ways you are able to load your prepaid card for free.
Using your new cardholder portal located at https://prepaid.dcbank.ca/login you are able to load your card automatically using Interac Request Money. Simply enter the value you’d like to load and your email address, this will send a request to you whereby you will select your bank and funds will be automatically transferred from your bank account to your prepaid card for use.
We apologize for any inconvenience this may cause, please contact us if you have any questions or concerns. We will notify you when the Canada Post LoadHub service is available again.