- Go to the Online Portal sign-in page and sign in using your customer number and password. (https://prepaid.dcbank.ca/login)
2. On the left side of the screen, tap or click the menu (the red panel). Under Move Money, select Pay Bill.
3. Select Add New Payee.
4. Enter your account number exactly as it appears on your bill, then click Add Payee.
5. You will be asked to verify your identity using two-factor authentication. You can receive the one-time passcode (OTP) by text message or through Google Authenticator.
6. You will receive a confirmation message saying Payee added successfully once the payee has been added.
Important Reminders
- Double-check the account number to avoid delays or payments being applied incorrectly.
Some bill payments may take 1 to 3 business days to process.